Pitmans Trustees Ltd 47 Castle Street Reading RG1 7SR and at 1 Crown Court London EC2V 6LR Tel: 0118 958 0224 Fax: 0118 957 0333
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Pensions Regulatory Bodies

There are a number of regulatory bodies that can assist members of occupational pension schemes. We have provided further details of these below:

TPR (The Pensions Regulator)

TPR is the new pension schemes regulator. It makes sure that pension schemes are run in accordance with the law. TPR can become involved in the running of a scheme where either the trustees, employers or professional advisors do not carry out their duties properly. You can contact TPR at:

Napier House
Trafalgar Place
Brighton
Sussex
BN1 4DW

www.thepensionsregulator.gov.uk

TPAS (The Pensions Advisory Service)

TPAS provides a free and confidential service that is available at any time to assist members and beneficiaries with:

any pension query they may have;
any difficulty they have failed to resolve with the trustees.

You can contact TPAS through your local Citizens Advice Bureau, but they can also be contacted directly at: -

The Pensions Advisory Service
11 Belgrave Road
London
SW1V 1RB

Telephone: 0845 6012923

www.pensionsadvisoryservice.org.uk

The Pensions Ombudsman

The Pensions Ombudsman can investigate and determine any complaint of maladministration or dispute of fact or law in relation to a scheme that is made or referred to him. The Pensions Ombudsman should only be contacted if TPAS was unable to settle the dispute. The Pensions Ombudsman may be contacted at:

The Pensions Ombudsman
11 Belgrave Road
London
SW1V 1RB

Telephone: 020 7834 9144

www.pensions-ombudsman.org.uk

The Pension Tracing Service

The Tracing Service aims to help individuals trying to locate pension benefits they have lost touch with, such as a previous employer's scheme. It is part of the Department of Work and Pensions and can be contacted at the following address:

Pension Tracing Service
The Pension Service
Tyneview Park
Whitley Road
Newcastle upon Tyne
NE98 1BA

Telephone: 0845 600 2537

www.thepensionservice.gov.uk

The Department for Work and Pensions

The Department for Work and Pensions has a number of information services available to members of the public. These include the Pension Service, the Pension Guide website, the Pensioners' Guide and also a website for the over 50s. These services can be actioned via the main website, please refer to the Links section.

The Pension Service can provide information and services for everyone whether they are planning for retirement or are about to retire.

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